Proto Resources
Discover the latest Proto news and annoucements.
Automated patient support across 1,600 hospitals
Proto's AICX solution for PhilCare improved their member’s access to healthcare services, handling over 93,600 messages in one month with a response time of 1.95 seconds.
Proto’s AI chat banking in local languages now available on Temenos Exchange
The collaboration brings conversational banking powered by Proto’s AICX platform to Temenos financial customers worldwide.
PhilCare deploys Proto’s AICX solution to improve quality patient experience
PhilCare, a leading health maintenance organization in the Philippines, implemented Proto’s AICX solution to automate multilingual patient support.
Proto and Pindo partner to improve access to AI customer experiences in Africa
Learn more about the integrated solution between Proto and Pindo to improve access to AI customer experience with API and SMS messaging in Africa.
The Medical City Clinic deploys Proto AICX solution across 50 clinics in the Philippines
The Medical City Clinic’s President and CEO Roberto Muñoz and Proto’s Asia Manager signed the deployment agreement for the Med-C chatbot to serve patients across the Philippines.
Proto raises $5.6M Series A for emerging market expansion
The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.
Clinic achieves 273% increase in automated patient service
Learn how The Medical City Clinic is improving their patient experience and automating 10,400+ chats a month.
Fintech provider boosts financial inclusion with AI-enhanced service
Learn how GoodPay is using Proto to support the Philippines’ financial inclusion strategy of bringing 70% of the nation into banking and digitizing 50% of payments by 2023.
Bank of Ghana expands access to financial consumer protection with Proto’s inclusive chatbot technology
Proto’s AI Customer Experience (AICX) solution for consumer protection has been deployed across 805 financial institutions in Ghana in partnership with the African Development Bank.
Central bank automates 76% of nationwide financial sector complaints
Learn how the Central Bank of the Philippines automated the 4x case surge during the pandemic.
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