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Financial

Transforming customer experiences in the financial sector with AI: opportunities and challenges

AI stands as a transformative force in the financial sector, offering tools to optimise the customer journey and improve satisfaction.

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Financial

Manila Express deploys Proto’s AICX Platform for remittances to the Philippines

Manila Express, a trusted remittance provider for 35 years, implemented Proto’s AI Customer Experience (AICX) solution to automate financial customer support for remittances from Canada to the Philippines.

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First National Bank of Zambia
We’re excited to serve our customers more efficiently through digital platforms, re-imagining support with helpful, easy, and secure interactions.
Kasali Mwaba Kaingu
Executive Head of Strategic Marketing and Communications, First National Bank

12K

engaged customers

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