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On average, our clients experience a 70% automation rate and 1.75x surge in enduser interactions without adding headcount.

Progress for your organisation

Proto is the AI localisation and security partner for emerging industry leaders.

62% inquiries automated

62% inquiries automated

With Proto we've increased our customer support capacity by 30% across our 12 million wallets. The AI agent instantly answers customers in their preferred language, freeing our staff to focus on more complex issues.

14.4M interactions handled annually +240% YoY

14.4M interactions handled annually +240% YoY

The multilingual Proto AI agent empowers consumers by providing an accessible channel for complaints, supporting the central bank’s commitment to financial service innovation.

52% inquiries automated

52% inquiries automated

We are elated to work with Proto to help give our patients a more efficient and convenient way to interact with us – resolving half of all enquiries without any agent involvement, so patients can book appointments, check test results, and find a doctor at any hour.

65K interactions handled monthly +50% YoY

65K interactions handled monthly +50% YoY

The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling AI system. The Intumwa AI agent will include customers in their local languages and preferred messaging channels.

See Proto, with someone who knows your region.

Let's discuss your local and secure AI deployment.

Curtis
Global
Noella
Partners
Francine
Rwanda
Christine
Namibia
Andrei
Philippines
Ayesha
Pakistan

30‑minute live demo

Live walkthrough of AI Agents, Inbox & Analytics
Tailored to your channels and local languages
Q&A on deployment, security & compliance
ISO 27001
SOC 2 Type II
HIPAA
GDPR

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