Built-in data privacy and security
With Proto AICX, you're covered by the same certifications, protections, and security-first features as our most data-sensitive enterprise and government clients.
Meet your data privacy and security arsenal.
Standards & compliance
Top global certification
Don't just take our word for it. Proto's SOC2 (Types I & II) and ISO 27001 certifications have been earned from the leading global standards bodies for data protection, and are actively reviewed by external security audits.
SOC 2 Type I
SOC 2 Type II
ISO 27001
Chatbots
AI that's private by default
ProtoAI™, our native NLP engine, supports all chatbot messaging without data ever leaving your cloud or on-premise deployment. For chatbots integrated with a third-party LLM like ChatGPT, ProtoAI™️ filters and withholds PII from every external transmission.
My date of birth is ███ ██, ████
And social security number is: ███████████ Will that work for verification?
Learn more
Privacy policies
Organization
Roles and permissions
Enable chatbot auto-training from websites and databases to guarantee your internal AI assistant's daily usefulness for employees.
Organization
IP allowlist
Limit account access to the valid IP addresses of trusted sources, enhancing security against unauthorised attempts.
Organization
SSO login
Eliminate insecure personal password usage and implement single sign-on from Google and Microsoft.
Organization
API account access
Access your Proto account’s resources, functionality, and data via API for seamless integration.
Organization
Hybrid and on-premise hosting
Opt for hybrid or on-premise hosting and get complete control over data storage and processing, meeting local compliance needs.
Channels
Built-in channel security
Engage with customers through your preferred messaging apps, each offering the latest privacy protections for billions of daily users.
Chatbots
Voice chat
Proto's privacy allows you to unlock speech-to-text and text-to-speech messaging, for advanced customer engagement.
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Best practices, secured
Proto’s operations, products, and people maintain the leading global data privacy and security protocols.
Certification maintenance
Our security certificates are maintained indefinitely and regularly audited by third-party compliance firms.
Employee security
Our staff and equipment meet or exceed specific international security and data protection standards.
Regular external review
Proto invests in external compliance reviews including penetration testing, vulnerability scans, and security audits.
Ongoing training
At Proto, security is never done. Regular team training programs allow us to stay at the forefront of data protection.
Partners in privacy
Proto's heightened standards are supported by the leading providers for global security.
Vanta
Vanta facilitates the security standard compliance process, ensuring Proto's performance of recurring security processes.
Security Journey
Security Journey provides recurring training and education tools for Proto's team members.
CertN
Proto uses the CertN risk management and hiring platform as an integrated app for personnel background checks.
Sentry Assurance
Sentry Assurance is our licensed security standard auditing firm, used to review and certify Proto's data privacy and security certifications.