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The travel guide serving millions

Proto AICX delivers delightful experiences for travellers and transport staff at leading businesses, airports, and public organisations.
Chatbots
Scheduling and status tracking
Integrate travel data feeds for real-time chat updates and alerts.
Chatbots
Indoor chatbot navigation
Guide travellers with chat-based wayfinding to navigate large transit hubs.
Inbox
Live agent translation
Remove the language barrier with realtime, two-way translation of global and local languages.
vi
Vietnamese
tl
Tagalog
rw
Kinyarwanda
Có, cảm ơn. Đây là một tệp tin bổ sung với bằng chứng về thu nhập của tôi.
Translation
Vietnamese
English
Yes, thanks. Here is an additional file with my earning proof.
Integrations
Every customer channel
Assist travellers on preferred messaging apps.
Integrations
Connect to existing platforms
Seamlessly integrated Proto AICX into your transportation software infrastructure.
Integrations

Connect to CRMs 
and payment apps

Proto AICX integrates with your business infrastructure.
Secure webhook with data encryption
Proto AICX does the heavy lifting so you can focus on implementation.
Bulk import and export for customer data
Minimize effort when migrating big data between systems.
APIs for tickets, livechats, customers and analytics
Connect Proto AICX content into your software stack.
iFrame for payments inside customer chat
Embed checkouts directly in chat to maximize conversion.

Don’t take our word

Yinson GreenTech
From the start, we've seen efficiency gains from the EV driver chatbot in Malaysia, supporting chargEV’s mission to offer accessible EV charging in Southeast Asia.
SeongTeng Chua
Managing Director, Yinson Greentech

64%

inquiries automated

See the Case Study

Secure your messaging

Give your audience peace of mind from the leaders in AICX data protection.
Protection standards
Certification
Our SOC2 (Types I & II) and ISO 27001 audited certifications are the highest industry standard for your data protection.
SOC 2 Type II
ISO 27001
Data residency
On-premise & hybrid hosting
Opt for bespoke hosting solutions that are setup up within two weeks.
Data access
IP allowlist
Limit Proto AICX access to offices and remote workers with authorized IP addresses.
Data privacy
Message encryption
All communications are SHA-256 encrypted at rest and in transit.
Hello Sam!
In accordance with new regulation, we require your government issued ID for international banking.
Learn more
Upload passport
Upload driver's license

Onboarding steps

Chatbots
Generate your AI experience
Customize and deploy knowledgable chatbots in moments.
Add URL
Enter a URL for chatbot training.
Add URL
Chatbots will learn from new content on this website.
https://
your-website-url.com
Create
Users and teams
Invite your team members
Empower colleagues with custom teams, roles, and permissions.
Invite user
New user will receive an email invite.
Email
Select role
Select team(s)
Invite
Dedicated support
Let us do the rest
Maximize your Proto AICX solution with setup assistance and support.
Book

Book personalised demo

Discover your organisation’s suitability for AI transport customer experience

Read the latest

Article

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AI-powered chatbots enhance patient interactions by providing 24/7 support, improving access to information, and reducing administrative load.

News
Partners

A new era for CX, TÜV NORD Indonesia partners with Proto to harness AI power

See all resources

Case studies, leadership insights and latest Proto news and annoucements.