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About Proto

We love language and automation

Proto is at the forefront of building AI customer experiences for underserved languages. If you want to make a positive impact, check out the open positions.

Supported by

Our mission

Join us in our mission to deliver conversational AI to everyone

Helping the underserved

Proto delivers AICX deployments for consumer protection and customer experience in underserved markets.

Human-centered design

Proto designs AICX solutions with clients, development agencies, and labs to ensure benefits for local customers.

Equal opportunities

Proto derives success from a level playing field of career opportunities and a 50% female management team.

Our team

Alan

CFO, CPA, CA

, ‎

Curtis

CEO

, ‎

Erik

Head of Design

, ‎

Rishika

Head of Growth

, ‎

MSc

Vanessa

Head of Proto Assist

, ‎

Weiying

CTO

, ‎

MSc

Alice

Business Development Respresentative

, ‎

Alyssa

Bookkeeper

, ‎

Andrew

Product Manager

, ‎

Brandon

Principal Fullstack Engineer

, ‎

Daiane

AI Operations Manager

, ‎

Gary

Fullstack Engineer

, ‎

MSc

George

CX & Prompt Engineer

, ‎

Jason

Accountant

, ‎

Jennifer

Region Manager (SEAsia)

, ‎

Joe

Director

, ‎

Karthik

DevOps Engineer

, ‎

Katherine

Content Designer

, ‎

Margarita

CX & Prompt Engineer

, ‎

Matt

Director

, ‎

Natapon

Machine Learning Engineer

, ‎

PhD

Ricky

Senior Fullstack Engineer

, ‎

Sandra

Enterprise Prompt Engineer

, ‎

Vitaliy

Senior QA Engineer

, ‎

MSc

Current openings

Region Manager (Latam)

Growth

Region Manager (Africa)

Growth

Region Manager (Mideast)

Growth

Machine Learning Engineer

R&D

We’re always hiring

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Team benefits

Proto's team members receive a range of supports anywhere in the world

Full remote

Work anywhere in the world with stable internet.

Onsite retreats

Meet colleagues in-person during company retreats.

High & equal salaries

Get paid competitively and fairly from your location.

Tech incentive

Let us pay you back for the latest tech devices.

Global experience

Work with clients and team members from around the world to board your horizon.

Visa support

Request support with immigration to countries in our corporate group.

Stock options

Qualify for employee stock options with leadership positions.

Refugee friendly

Proto prioritises candidates who are displaced or relocating due to conflict.

Onsite retreats

Our remote team maintains tight-knit bonds with periodic onsites

Our societal impact

Driving positive change through inclusive automation

Financial Inclusion

Including underserved communities and accessible conversational banking for local and mixed languages.

Consumer Protection

Automating consumer complaints handling for rapid misconduct detection and policy-making.

Countering Disinformation

Providing historically-marginalised customers with accurate service information.

Read the latest

Article

Proto

What’s the ROI of customer service automation?

Investing in AI customer service can improve responses by 20%, enhance agent efficiency, and ultimately boost customer satisfaction and revenue.

Article

Proto

How customer journeys map onto chatbot design

Crafting effective customer journeys with the right technology can enhance customer retention and advocacy, leading to significant competitive advantages.