Proto Resources
Discover the latest Proto news and annoucements.
Philippines SEC automates 85% of citizen queries
The Securities and Exchange Commission of the Philippines (SEC) successfully achieved digitization goals and improved support with Proto’s AI Customer Experience (AICX) solution for government agencies.
University of Cambridge SupTech Lab selects Proto for AI consumer protection in Ghana and Indonesia
Proto to deliver AI-based complaints management and public sentiment supervisory technology solution to the financial regulators of Ghana and Indonesia in partnership with the University of Cambridge’s SupTech Lab.
Proto’s AICX platform enhances Bitflex’s crypto trading customer education, security and support
Bitflex deploys Proto’s AICX to enhance consumer experience and protection during cryptocurrency transactions, with verification and advisory messages across channels and languages.
The Medical City’s South Luzon Hospital deploys Proto's AICX platform for patient experience
The Medical City - South Luzon (TMC-SL) implemented Proto’s AICX solution to improve the quality of patient care and enhance the overall healthcare experience at TMC-SL.
Hidtrea and Proto partner to enhance CX automation in over 100 local languages
Hidtrea partnered with Proto to provide optimised CX automation in local languages for businesses looking to enhance their digital customer service offerings.
Democratisation of AI: risks and opportunities
As tech giants race to make large language models public, organisations should be aware of important risks they present for business use.
Confabia and Proto partner to deploy AI Customer Experience solutions across global contact centres
Confabia and Proto partnership will help scale Proto’s CX automation solutions across Confabia’s client base in North America, Australia, and the Philippines.
Universal Storefront Services Corporation deploys Proto CX automation platform in partnership with Confabia
Universal Storefront Services Corporation (USSC) deploys the Proto CX automation platform to serve Filipino financial consumers.
Digital bank scales CX automation across 28 branches
Proto’s CX automation platform scaled customer support for accessible microfinance in Uganda, automating 24/7 service across FINCA Uganda’s 27 locations.
Sparkle deploys Proto’s AI Customer Experience solution across Nigeria
Microfinance bank Sparkle deploys Proto’s AI Customer Experience solution to deliver next-generation digital financial services to consumers in Nigeria.
No resources found
Please apply different filters