Enterprise plan
Calculate your custom enterprise pricing
100,000 interactions included
Add 25,000 interactions pack for $1,000
Interactions include text messages, voice messages and emails sent or received by your customers.
0
additional interactions
100,000 interactions
Includes 100K text messages, voice messages, and emails sent to or from customers per month.
Unlimited chatbots
Customize and deploy unlimited customer experience chatbots on a range of channels.
Unlimited languages
Enable customer, chatbot, and agent communication in any language.
Unlimited channels & integrations
Enable customer, chatbot, and agent communication through all messaging channels and integrations.
Unlimited team members
Enjoy unlimited users, teams, and sub-companies within your organization.
All Proto AICX platform features
Support customers with the world's most advanced customer experience platform.
Complete + custom analytics
Access Proto's full analytics suite and generate custom trackers unique to your use case.
Enterprise Max
Add-On
+$4,499 / month
Our highest enterprise-level features offer maximum support and capabilities for your chatbots and agents.
Platform white-labelling
Convert the Proto AICX Platform logo and colours to match your brand for consistency with clients and agents.
Live translation
Agent-facing translation feature for real-time, cross-language communication in your inbox.
Auto-apply livechat tags
AI automatically applies tags to livechats based on chat history.
Auto-apply ticket tags
AI automatically applies tags to tickets based on ticket context.
Hourly data auto-syncing
The frequency that chatbots can retrain on provided URLs.
Unlimited support
Access unlimited support for all modules and features, along with personalised service as required.
Dedicated prompt engineer
Get a dedicated prompt engineer to help set up and optimise your chatbot for a personalised, intuitive user experience.
Contact Centre
Add-On
+$1,500 / agent per month
Retain live agents from our Philippines-based partner to assist with complex chats and escalated tickets.
Flexible contracts
Hire live agents via Proto to support customer volumes on a monthly basis, without long-term contracts or vendor lock-in.
Prompt expertise
Agents with generative AI prompt engineering training can improve your chatbot performance based on their first-hand customer interactions.
Multi-language support
Get additional support from experienced multilingual agents to enhance geographical coverage and enrich customer experience beyond chatbots.
Dedicated manager
A dedicated manager oversees all agent onboarding to meet your customer requirements and business practices.
$0
/ month
100,000 interactions
Includes 100K text messages, voice messages, and emails sent to or from customers per month.
Unlimited chatbots
Customize and deploy unlimited customer experience chatbots on a range of channels.
Unlimited languages
Enable customer, chatbot, and agent communication in any language.
Unlimited channels & integrations
Enable customer, chatbot, and agent communication through all messaging channels and integrations.
Unlimited team members
Enjoy unlimited users, teams, and sub-companies within your organization.
All Proto AICX platform features
Support customers with the world's most advanced customer experience platform.
Complete + custom analytics
Access Proto's full analytics suite and generate custom trackers unique to your use case.
Book demo
Yinson GreenTech
From the start, we've seen efficiency gains from the EV driver chatbot in Malaysia, supporting chargEV’s mission to offer accessible EV charging in Southeast Asia.
SeongTeng Chua
Managing Director, Yinson Greentech
64%
inquiries automated
See the case
Book personalised demo
See how AICX can boost your enterprise's customer experience