Enterprise plan
Calculate your custom enterprise pricing
Enterprise Max
Add-On
+$4,499 / month
Our highest enterprise-level features offer maximum support and capabilities for your AI assistants and agents.
Live translation
Agent-facing translation feature for real-time, cross-language communication in your inbox.
Platform white-labelling
Convert the Proto AICX Platform logo and colours to match your brand for consistency with clients and agents.
On-premise or hybrid hosting
Meet compliance and local data management needs with on-premise hosting for complete control over data storage and processing.
Auto-apply livechat tags
AI automatically applies tags to livechats based on chat history.
Auto-apply ticket tags
AI automatically applies tags to tickets based on ticket context.
Hourly data auto-syncing
The frequency that AI assistant can retrain on provided URLs.
Unlimited support
Access unlimited support for all modules and features, along with personalised service as required.
Dedicated prompt engineer
Get a dedicated prompt engineer to help set up and optimise your AI assistant for a personalised, intuitive user experience.
Contact Centre
Add-On
+$1,500 / agent per month
Retain live agents from our Philippines-based partner to assist with complex chats and escalated tickets.
Flexible contracts
Hire live agents via Proto to support audience volumes on a monthly basis, without long-term contracts or vendor lock-in.
Prompt expertise
Agents with generative AI prompt engineering training can improve your assistant performance based on their first-hand customer interactions.
Multi-language support
Get additional support from experienced multilingual agents to enhance geographical coverage and enrich customer experience beyond AI assistants.
Dedicated manager
A dedicated manager oversees all agent onboarding to meet your customer requirements and business practices.
$0
/ month
Yinson GreenTech
From the start, we've seen efficiency gains from the EV driver chatbot in Malaysia, supporting chargEV’s mission to offer accessible EV charging in Southeast Asia.
64%
inquiries automated
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See how AICX can boost your enterprise's customer experience