Manage customer profiles

View all person information captured by AI Assistants, your CRM, and agents at a glance.

Locate and manage people efficiently with search options and filters.

Employ custom tags to categorise and target people based on interests, behaviour, or demographics for targeted support and marketing.

Review all past interactions and support history to better understand audience needs and preferences.

Establish custom rules for user banning, reasons, and length based on reoccurrence, providing a mechanism to maintain the integrity of audience interactions.

Add internal notes about the person or their historical interactions for easy reference.

Embed iFrames to display a person's profile pages from your CRM, backoffice, or other solutions within the platform for quick access.