Analytics
Clear, useful performance
Proto provides granular reports with actionable CSAT and AI insights.
Platform analytics
Track general support metrics to understand organisational performance.
AI performance metrics
Messaging metrics
Engagement metrics
Ticketing metrics
Live rep metrics
CSAT metrics
Channel metrics
Demographic metrics
Correlations
Compare and match web scraped findings with livechats and tickets to discover market trends.
Users and Teams analytics
Monitor performance reporting for each individual user or team for the current month to date.
15‑minute live demo
Walkthrough of AI Agents, Inbox & Analytics
Tailored to your channels and local languages
Q&A on deployment, security & compliance
Curtis
Global
Noella
Rwanda
Christine
Namibia
Andrei
Philippines
Ayesha
Pakistan
Francine
Rwanda