Kinyarwanda
Oshiwambo
Tagalog
Punjabi
Government
Deploy secure AI for public services
Help citizens access government programs and grievance redress across local languages and channels like WhatsApp, LINE and voice.
I want to check the status of my disability grant 4421.
Check knowledge
Hi Paul, the Social Services agent can help check that.
Switch AI agent
Let me check on #PR4421. This will be a few seconds.
Check status
Hi Paul, I'm happy to share that your disability grant was approved. Please look for the approval email.
Bank of Namibia
46
regulated entities
Republic of Rwanda Ministry of Local Government
30
districts
No items found.
Citizen trust at speed
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Connect public AI agents
Overcome citizen awareness and access challenge with a network of interoperable AI agents across government agencies with overlapping mandates.
I’m Toby, the business registrar assistant.
How can I help you today?
One of your businesses, a payment company keeps overcharging me and won’t cancel the service.
I understand. The business registrar does not handle financial consumer cases. Let me refer you to Rita, the consumer protection commission assistant.
What is the business you wish to complain about?
It’s AlphaPay... I lost like 32000 so far
Chat has been transferred to consumer protection agent
Greetings, it’s Rita.
Thanks for starting this complaint against AlphaPay for ₱32,000. Let me collect some more details.
Reach citizens everywhere
Offer text and voice messaging on popular channels.
Detect market misconduct
Generate policy insights from citizen cases and real-time social media monitoring.
Social media posts
1,680
38%
Institution mentions
1,254
18%
Involved citizens
1,090
23%
Track citizen cases to resolution
Auto-referrals
Direct cases between agencies with no referral loops.
Auto-labeling
Allow AI to populate tags, custom fields, and citizen profiles.
Full visibility
Review chats between citizens and businesses to validate resolution.
Integrate your trust layer
Proto connects into existing digital infrastructure.
Secure webhook with data encryption
Proto does the heavy lifting so you can focus on implementation.
Bulk import and export for customer data
Minimize effort when migrating big data between systems.
APIs for tickets, livechats, customers and analytics
Connect Proto content into your software stack.
iFrame for payments inside customer chat
Embed checkouts directly in chat to maximize conversion.
Estimate your savings with Proto
Built-in data privacy and security
Proto's platform architecture is adaptable to data privacy with on-premise hosting and local AI when large language models are restricted.
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Host onsite or hybrid
Deploy with local hosting solutions that are setup within two weeks.
Enforce IP access
Limit platform access to offices and remote workers with authorised IP addresses.
Exempt company admins
Allowed IP ranges
173.51.31.121173.51.35.141
192.156.1.01192.156.1.31
49.23.156.1949.23.156.255
Encrypt messaging
All messaging is SHA-256 encrypted at rest and in transit.