Proto Resources

Ask the way: Living Map partners with Proto for AI navigation

Proto and Living Map have partnered to integrate indoor wayfinding into AI assistants, enhancing navigation in high-traffic venues like airports.

CFPB Shutdown: Ensuring consumer protection with AI

The shutdown of the CFPB has created a vacuum in global consumer protection, presenting both challenges and opportunities for modern AI-based solutions.

Proto to deliver AI consumer protection for 30+ government agencies in the Philippines

Proto is expanding citizen engagement chatbots in the Philippines to automate consumer complaint resolution across more than 30 government agencies.

Enhancing patient interactions: The role of AI-powered chatbots in healthcare CX

AI-powered chatbots enhance patient interactions by providing 24/7 support, improving access to information, and reducing administrative load.

A new era for CX, TÜV NORD Indonesia partners with Proto to harness AI power

Proto partners with Voices to develop voice AI for underserved languages

Proto partners with Voices to create voice AI models for low-resourced languages, enhancing multi-language support in customer service across various sectors.

Proto CEO Curtis Matlock to chair SupTech Industry Group

Proto CEO Curtis Matlock is the founding chairman of the new SupTech Industry Group, aiming to scale technology for financial inclusion and consumer protection.

Transforming customer experiences in the financial sector with AI: opportunities and challenges

AI stands as a transformative force in the financial sector, offering tools to optimise the customer journey and improve satisfaction.

What’s the ROI of customer service automation?

Investing in AI customer service can improve responses by 20%, enhance agent efficiency, and ultimately boost customer satisfaction and revenue.