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Yinson GreenTech
From the start, we've seen efficiency gains from the EV driver chatbot in Malaysia, supporting chargEV’s mission to offer accessible EV charging in Southeast Asia.

500K

monthly interactions

Central Bank of the Philippines
The multilingual Proto chatbot empowers consumers by providing an accessible channel for complaints, supporting the central bank’s commitment to financial service innovation.

820x

reduction in customer wait time

First National Bank of Zambia
We’re excited to serve our customers more efficiently through digital platforms, re-imagining support with helpful, easy, and secure interactions.

268K

interactions per month

The Medical City Clinic
We are elated to work with Proto to help give our patients a more efficient and convenient way to interact with us.

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Transforming customer experiences in the financial sector with AI: opportunities and challenges

AI stands as a transformative force in the financial sector, offering tools to optimise the customer journey and improve satisfaction.

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Proto

What’s the ROI of customer service automation?

Investing in AI customer service can improve responses by 20%, enhance agent efficiency, and ultimately boost customer satisfaction and revenue.

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