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Estuary Solutions Partners with Proto to provide growth-focused digital transformation

5

min read

July 31, 2024

Estuary Solutions partners with Proto to leverage AI technology to enhance customer experience and drive digital transformation across industries.

Proto, the leading generative AI platform for local customer experience, and Estuary Solutions, a digital transformation consultant and implementor, are thrilled to establish a partnership. The partnership will boost Estuary Solutions’ strategic, growth-focused implementations for large multinational and local companies.

Proto's unique capabilities and strengths lie in their expertise in multilingual contact center automation, particularly in emerging markets. Combined with Estuary Solutions’ comprehensive CRM, customer engagement, manufacturing, and other platforms, the partnership promises to create new solutions to drive results for businesses.

Proto CEO Curtis Matlock said: “The shared vision of both companies to drive digital transformation and empower businesses underscores the value of this partnership in shaping the future of customer experience automation.”
Estuary Solutions’ Ruangrit Yeamsansuk, Director of Business said: “By partnering with Proto, Estuary Solutions aims to leverage cutting-edge AI technology to revolutionize customer experience automation. This partnership signifies a strategic move towards enhancing customer engagement and driving digital transformation across various industries.”

The collaboration between Estuary Solutions and Proto marks a significant step towards redefining customer experience strategies by incorporating innovative technologies and industry expertise.

About Estuary Solutions

Estuary is a digital transformation consultant and implementer that is devoted to delivering disruptive growth-hacking technology solutions with a focus on sales & marketing for large multinational companies and aspiring local enterprises. They firmly believe in the Power of Clarity. In all their endeavours, they actively seek insights and utilize technology as a tool to address complex situations.

About Proto

Proto is a leading provider of local and secure AI solutions for emerging markets. The company is trusted by governments and regulated industries to power inclusive interactions for usecases such as transaction support, citizen engagement, and anti-scam centres. Proto’s clients include central banks, remittance services, and hospitals protected with the company’s SOC2, ISO27001, GDPR, and HIPAA security compliance. Proto’s proprietary natural language engine delivers understanding for local and mixed languages across underserved populations – beyond the capabilities of large language models. Headquartered in Canada, Proto operates from regional offices in the Philippines and Rwanda

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