Complete platform control
Proto's AICX Platform offers user and team management preferences to suit your organisation's needs.
Get a realtime snapshot of key data for your chatbot, tickets, livechats, and customers.
Get complete Proto support from your assistant chatbot, located within your Proto AICX dashboard.
Monitor user activity, manage roles, and enforce additional security with two-factor authentication.
Set up and oversee sub-companies within your account, meeting complex business organisation needs.
Assign agents to teams, customise permissions, and select from multiple chat assignment options.
Reduce screen fatigue during long agent shifts and meet personal preferences with our mode options.
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Discover how Proto's AICX Platform can optimise your customer experience