Nocola IOT Solutions and Proto AICX are excited to announce a new partnership, looking to new opportunities to enhance technology and AICX.
Proto, the leading generative AI platform for local customer experience, and Nocola, a technology company that provides IoT and digital platforms for businesses, are thrilled to establish a partnership. This collaboration aims to bring innovation and technology to various industries, revolutionising the way businesses operate and interact with their customers.
Nocola, or PT Nocola IOT Solution, is an IoT developer based in Indonesia. Founded in Cilacap in 2016, Nocola boasts a young, well-trained, and dynamic professional team with expertise in multiple fields. Nocola's IoT solutions, particularly its TeamMate's development, have been instrumental in advancing technology in Indonesia, showcasing their commitment to innovation and excellence in the industry.
The new partnership will enable Nocola to offer its diverse customer base an AI-enabled solution for contact centre automation. Proto’s proprietary natural language processing (NLP) technology specialises in catering to under-resourced and mixed languages, ensuring seamless communication and customer interaction.
With a keen focus on financial inclusion and consumer protection, Proto employs state-of-the-art deep-learning techniques and collaborates with regulatory bodies to deliver exceptional customer experiences that will complement Nocola’s strategic implementations.
Proto CEO Curtis Matlock said: “By leveraging each other's strengths and expertise, Nocola and Proto are poised to redefine industry standards and set new benchmarks in technological advancement and customer experience enhancement.”
Nocola Co-Founder Ganang Ardiy Tama said: “Nocola is enthusiastic about embarking on this collaborative journey with Proto, foreseeing significant growth opportunities and technological innovations on the horizon. “
The new partnership will leverage Proto’s generative AI platform, which combines 15+ GPT features with Proto's proprietary proLingual™ engine for better intent classification in local languages.
About Nocola
Nocola is an Indonesian IoT developer founded in 2016. With a dynamic, professional, and mutli-talented team, the company leverages strategic alliances with technology partners to strengthen its services. Nocola offers a broad range of IT implementation services, spanning machine learning, IoT, engineering, networking, and more. For more information, visit https://nocola.co.id/.
