Proto Resources
Discover the latest Proto news and annoucements.
Bank of Ghana expands access to financial consumer protection with Proto’s inclusive chatbot technology
Proto’s AI Customer Experience (AICX) solution for consumer protection has been deployed across 805 financial institutions in Ghana in partnership with the African Development Bank.
Central bank automates 76% of nationwide financial sector complaints
Learn how the Central Bank of the Philippines automated the 4x case surge during the pandemic.
GoodTech deploys Philippines chat banking with Proto’s AICX technology
Proto’s AI Customer Experience (AICX) solution for financial chat banking has been deployed by GoodTech across underserved communities in the Philippines.
Central Bank of Liberia deploys AICX solution to expand access to financial consumer protection
Central Bank of Liberia deploys Proto AICX to help financial consumers seek recourse against financial service providers.
Proto named to the Inclusive Fintech 50 by Visa, MetLife, IFC and Accion
Visa, the MetLife Foundation, Accion and the International Finance Corporation (IFC) of the World Bank Group recognised Proto as a promising early-stage fintech.
Emergent Payments and Proto partner to deploy chatbot payments across Africa's merchants
Integrated solution between Emergent Payments and Proto to power pan-African payment processing with local language chatbots.
Proto raises $1.8M seed round for emerging market expansion
Read how Yolo Investments boosts Proto’s expansion and position as a leader in inclusive chatbots and contact centre automation across emerging markets.
Financial consumer protection law pushed as complaints hit 12,000
Increase in consumer complaints due to COVID-19 hit 12,000 and financial consumer protection law pushed and stretched. Proto AICX Solutions to the rescue.
Africa’s Talking and Proto partner to enable conversational financial services across Africa’s SMS networks
Proto provides African central banks and financial service providers with consumer support automation for African languages via SMS feature phones.
PaySwitch and Proto partner to provide conversational payment processing to Africa’s commercial banks
New partnership between PaySwitch and Proto to provide conversational payment processing to Africa’s commercial banks.
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