Channels and Integrations
Reach your customers everywhere
Expand your customer experience with messaging, helpdesk, and enterprise apps.
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Africa's Talking
Africa's leading API platform for SMS and more with 80,000 developers.
Channels
Total
Bitrix24
Messaging, CRM, and data sharing for mid-market contact centres.
Integrations
Enterprise
Intercom
Customer service platform with agent-based livechat, ticketing, and CRM.
Integrations
Total
LINE
Japan, Thailand, and Taiwan's leading messaging app with 700M users.
Channels
Total
Living Map
Proto’s wayfinding partner for merging online and indoor customer experiences.
Integrations
Enterprise
Messenger
The world's second most popular messaging app with 1.3B users.
Channels
Free
Microsoft Teams
Workspace chat, videoconferencing, and data sharing for enterprises.
Channels
Total
OpenAI Vision
Proto’s preferred image recognition app for troubleshooting customer problems.
Integrations
Enterprise
SMS
The messaging system for feature phone users across the Global South.
Channels
Pro
Telegram
Heavily encrypted messaging app with 500M users.
Channels
Total
Twilio
The world's leading API platform for SMS and voice with 5M developers.
Channels
Total
Viber
Eastern Europe and Asia's preferred messaging app with 260M users.
Channels
Total
Webchat
Proto's webchat with customised branding for business websites.
Channels
Free
Webhook
Proto's CX automation webhook for helpdesks.
Integrations
Total
WhatsApp
The world’s leading messaging app with 2B users.
Channels
Lite
Winnow
Proto's web scraping partner for public sentiment analysis.
Integrations
Enterprise
Zendesk
Customer service platform with agent-based livechat, ticketing, and CRM.
Integrations
Total
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