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Channels and Integrations FAQ
Can the Proto AICX Platform be integrated with existing systems (e.g. CRM, ERP)?
Yes, the Proto AICX Platform can be integrated with any system that allows API integrations. For more information, check our Developer documentation: https://documentation.proto.cx/aicx/developers/developer-tools/developer-api
Does Proto offer API access for custom integrations?
Yes, Proto provides API account access on specific plans. More details are available in our https://documentation.proto.cx/aicx/developers/developer-tools/developer-api
What channels support proactive messaging?
Proactive messaging is available on Webchat. You can engage your website visitors with a proactive popup message triggered by custom page-based rules or API.
What kind of support and maintenance does Proto provide for channels and integrations?
Proto is constantly maintaining its integrations with these third-party apps. You can also ask the assistant in the Proto AICX Platform if you need additional help with enabling these apps.
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