Hire and manage live agents
The Proto AICX Platform offers live agents from its Philippines-based partner to assist with complex chats and escalated tickets.
Get additional support from experienced agents who speak multiple languages to expand your geographical coverage and complete your customer experience beyond AI assistants.
Get a dedicated manager to handle all agent onboarding to meet you customer requirements and business practices.
Get Proto AICX platform expertise through agents who have undergone generative AI prompt engineering training, allowing them to contribute improvements to your AI assistants based on their audience interactions.
Alter the number of agents each month based on customer volumes, with no long-term contract, to prevent vendor lock-in.
Book personalised demo
Discover how Proto's AICX Platform can optimise your customer experience