Hire and manage live agents

Get additional support from experienced agents who speak multiple languages to expand your geographical coverage and complete your customer experience beyond chatbots.

Get a dedicated manager to handle all agent onboarding to meet you customer requirements and business practices.

Get Proto AICX platform expertise through agents who have undergone generative AI prompt engineering training, allowing them to contribute improvements to your chatbots based on their customer interactions.

Alter the number of agents each month based on customer volumes, with no long-term contract, to prevent vendor lock-in.