Intuitive onboarding
10+
HR query topics automated for easy navigation of organisational knowledge by new employees, anytime and anywhere
On-demand intelligence
1,000+
PDFs from company databases used to train chatbots that help agents support customers with institutional knowledge
Proven results
10,000+
Employee concerns supported by Proto’s internal AI assistants across dozens of languages
Philippines
AI-enabled human resources chatbot for Southeast Asian central bank
The Central Bank of the Philippines (BSP) requires employees to remain updated with monetary policies and evolving regulations. But consistently monitoring a large, dynamic knowledge base was difficult for employees as they tackled their daily responsibilities.
Solution
BSP implemented the internal HR chatbot by Proto to answer employee queries and disseminate the latest monetary policies on-demand. This resulted in efficient internal communications, onboarding programs, and HR processes for financial regulatory excellence.
See case study
China
Employee support chatbot for global airport experience provider
DragonPass is the all-in-one travel platform across 1,300+ airport lounges and 1,000+ restaurants, serving passengers via their Visa and Mastercard programs. Its scaling customer support operation faced bottlenecks in employee training across languages.
Solution
DragonPass deployed Proto's multilingual agent support chatbot to ease onboarding and training for its expanding contact centre. This enabled their agent network to easily check product information and resolve passenger needs without the use of on-ground employees.
Customer happiness starts with employee experience
Companies struggle to maintain smooth HR processes for employee onboarding and empowerment. If your team uses chatbots for customer support, you could repurpose 80% of that investment for an internal AI assistant.
Meet the Proto features enabling this solution.
Chabots
Engage employees proactively
Boost employee awareness by triggering training chat pop-ups, automating reminders, and intervening to answer their most complex questions.
Hello Sam!
Changes to the vacation policy are coming this week.
Follow the link
and learn more.Learn more
Employee handbook
Company policies
Analytics
Improve operational efficiency
Discover recurring employee query patterns to tailor onboarding and performance improvement programming.
Engaged customers
76
Bot handle rate
100%
Total interactions
1204
Chatbots
Maintain constant relevance
Enable chatbot auto-training from websites and databases to guarantee your internal AI assistant's daily usefulness for employees.
Upload File
Upload a file for chatbot training.
Add URL
Enter a URL for chatbot training.
Paste Snippet
Paste a text snippet for chatbot training.
Add URL
Chatbots will learn from new content on this website.
https://
example.com
Automatically retrain every
3
days
Inbox
Include global staff
Onboard, train, and work with a global team that serves a multitude of countries with automated chat in 100+ languages and live translation capability.
Có, cảm ơn. Đây là một tệp tin bổ sung với bằng chứng về thu nhập của tôi.
Translation
Vietnamese
English
Yes, thanks. Here is an additional file with my earning proof.
Chatbots
Ensure accessibility
Provide a voice option for employees with texting limitations.
0:15
Channels
Offer omnichannel support
Support your team 24/7 across messaging channels.
Integrations
Connect to existing platforms
Integrate the employee AI assistant into your existing helpdesk.
Book personalised demo
Discover how AICX can boost employee knowledge and productivity
Financial
Empower your team with easy access to policies, product and service information, and wider banking knowledge to support customers quickly and effectively.
Government
Ensure constant knowledge-sharing and learning across government units with easy access to evolving policies and best practices.
Health
Overcome the challenge of limited healthcare staff with proactive training and skill building, to enable rapid query resolution for patients.
Transport
Help busy airport staff answer passengers with an AI agent trained on real-time flight, airline, baggage, lounge, and non-aeronautical information.