Proto Resources
Discover the latest Proto news and annoucements.
Staying competitive in Asia’s digital banking landscape
How Proto’s AI Customer Experience (AICX) solutions can help digital banks stay competitive in Asia’s growing market.
5 customer support wins for African microfinance
How African microfinance institutions can overcome 5 key roadblocks to better customer support for low-income and rural customer segments with Proto.
Philippines trade department automates chats scaling 289% per year
The Department of Trade and Industry leverages Proto’s AI technology to provide 24/7 customer service for queries in local languages such as Tagalog and Cebuano.
FNB Zambia achieves 80% automation in handling customer queries
FNB optimized support for banking customers, boasting a 44% increase in automated self-serve approach to consumer support in the first week of deployment, ultimately achieving an 80% automation rate.
Proto named a top conversational AI company to watch in 2023
AI Time Journal named Proto a top conversational AI company to watch in 2023 for its unique capabilities in automating multilingual conversations.
What does ChatGPT mean for AI customer experience
What ChatGPT means for AI customer experience use cases, and how it can help with building better chatbots.
Consumer protection automation for BSP
Watch Secretary of Finance Benjamin Diokno talk about Proto's consumer protection solution for the Central Bank of the Philippines, which set the standard for accessible recourse in emerging markets.
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