Patient trust at speed

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Offer rapid insurance approval
Integrate with insurers to provide letters of authorisation during patient booking.
Automate booking and check-ins
Protect hospital staff time with automated bookings and check-ins via messaging apps.
Guide patients to appointments
Ensure patients arrive on time with indoor direction to appointment locations.
Engage patients everywhere
Support patients via their preferred messaging apps like LINE and Messenger.

Integrate your trust layer

Proto connects into existing digital infrastructure.
Secure webhook with data encryption
Proto does the heavy lifting so you can focus on implementation.
Bulk import and export for customer data
Minimize effort when migrating big data between systems.
APIs for tickets, livechats, customers and analytics
Connect Proto content into your software stack.
iFrame for payments inside customer chat
Embed checkouts directly in chat to maximize conversion.

Built-in data privacy and security

Proto's platform architecture is adaptable to data privacy with on-premise hosting and local AI when large language models are restricted.
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Trust in audited standards
Proto's SOC2 and ISO 27001 certifications are the highest industry standard for messaging data.
SOC 2 Type IIISO 27001HIPAAGDPRDPO Philippines
Host onsite or hybrid
Deploy with local hosting solutions that are setup within two weeks.
Enforce IP access
Limit platform access to offices and remote workers with authorised IP addresses.
Exempt company admins
Allowed IP ranges
173.51.31.121173.51.35.141
192.156.1.01192.156.1.31
49.23.156.1949.23.156.255
Encrypt messaging
All messaging is SHA-256 encrypted at rest and in transit.

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Introducing Mediation: AI-assisted dispute resolution

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