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Proto description
Proto deploys inclusive AI infrastructure in emerging markets. The company is trusted by governments and enterprises to automate workflows for anti-scam centres, patient experience, and other mission-critical usecases. Proto’s clients include central banks, remittance services, and hospitals protected with the company’s SOC2, ISO27001, GDPR, and HIPAA compliance. Proto’s text and voice AI datasets power high performance for local languages beyond the limits of large language models. Headquartered in Canada, Proto operates from regional offices in the Philippines and Rwanda.
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GICF and Proto deliver AI-augmented contact centres for Filipino customers
Global Integrated Contact Facilities joins the Proto reseller programme, deploying AI agent-powered contact centre solutions across banking, healthcare, telecom, retail and logistics in the Philippines.
Where Proto is taking financial complaint management next
Proto is building an AI agent mediation engine into its platform – trained on regulatory policy, national law, and case history – to help supervisors resolve financial disputes consistently, at scale, and as a core component of digital public infrastructure.