
Telecom
Deploy secure AI for telecom networks
Help subscribers with billing, outages, and plan support across local languages and channels like WhatsApp, Messenger, and SMS.
My data plan hasn't renewed even though I topped up.
Check top-up status
Verify SIM balance
Your top-up went through, but the data bundle activation failed – I've re-triggered it.
It should be active within 2 minutes. Would you like an SMS confirmation?
Yes please
Send confirmation
Done – you'll get an SMS once your 5GB bundle is active, plus a credit note for the delay.
Support subscribers at speed
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Call billing systems inside the agent's workflow
The agent calls your live billing and network APIs as a step in its own workflow, not a separate lookup.
Info
Bill enquiry received
Call billing API
Reply with balance
Support subscribers in their own language
Remove language barriers with two-way translation for 100+ languages.
vi
Vietnamese
tl
Tagalog
rw
Kinyarwanda
Có, cảm ơn. Đây là một tệp tin bổ sung với bằng chứng về thu nhập của tôi.
Translation
Vietnamese
English
Yes, thanks. Here is an additional file with my earning proof.
Support every subscriber channel
Assist customers on their preferred messaging apps.
Send proactive payment reminders
Reach subscribers before a bill is due, with an automated reminder and a one-tap way to pay.
Hi Sam!
Your postpaid bill of $28.50 is due in 2 days. Want to settle it now?
Pay now
View bill
Set up autopay
Estimate your savings with Proto
Integrate your trust layer
Proto connects into existing digital infrastructure.
Secure webhook with data encryption
Proto does the heavy lifting so you can focus on implementation.
Bulk import and export for customer data
Minimize effort when migrating big data between systems.
APIs for tickets, livechats, customers and analytics
Connect Proto content into your software stack.
iFrame for payments inside customer chat
Embed checkouts directly in chat to maximize conversion.

Built-in data privacy and security
Proto's platform architecture is adaptable to data privacy with on-premise hosting and local AI when large language models are restricted.
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Host onsite or hybrid
Deploy with local hosting solutions that are setup within two weeks.
Enforce IP access
Limit platform access to offices and remote workers with authorised IP addresses.
Exempt company admins
Allowed IP ranges
173.51.31.121173.51.35.141
192.156.1.01192.156.1.31
49.23.156.1949.23.156.255
Encrypt messaging
All messaging is SHA-256 encrypted at rest and in transit.