Clear Basics Limited (CBL), a leading reseller and distributor of technology products in Uganda, is pleased to announce a new partnership with Proto, a cutting-edge technology company specializing in AI customer experience (AICX) solutions. This collaboration aims to enhance customer experience automation in Uganda, focusing on local languages such as Swahili, Luganda, and mixed-language contexts.
The partnership between CBL and Proto has a common goal of improving customer experience in Uganda through the use of advanced technology. With Proto's AICX Platform, businesses in the country can now automate customer queries and interactions in various local languages, making communication more accessible and inclusive.
Proto has a successful track record in automating customer queries across local and mixed languages for industries such as financial and healthcare services in Africa. By deploying their platform across popular messaging channels like Facebook Messenger, WhatsApp, Twitter, and SMS, Proto makes communication more accessible and inclusive.
Rodgers Tony Nsubuga, Director of Clear Basics Limited, shared his excitement about the partnership: "We are thrilled to collaborate with Proto and integrate their exceptional AI customer experience solutions into our product offerings. This partnership will not only enhance the customer experience of businesses in Uganda but also allow us to better cater to the local languages and unique customer demands in the region."
CBL is a well-established company in Uganda that helps small and medium-sized businesses remain competitive by offering the latest technology solutions tailored to their specific needs. With a strong reputation for providing high-quality services to various industries, the company is driven by their dedication to ensuring customer satisfaction in product offerings and support services.
Jennifer Dantoc, Strategic Account Executive at Proto, commented on the partnership: "We are looking forward to working closely with Clear Basics Limited to bring advanced AI customer experience automation to businesses in Uganda. Our shared commitment to delivering high-quality technology solutions and an unmatched customer experience makes this partnership truly promising."
As part of the partnership launch, CBL will be hosting a series of webinars, product demonstrations, and promotional offers to showcase Proto's AI customer experience solutions. These events will offer existing and prospective customers an opportunity to gain firsthand experience of the innovative technology and its benefits for business operations.
Clear Basics Limited is eager to embark on this collaborative journey with Proto and is optimistic about the potential growth opportunities and innovations in store for both companies.
About Clear Basics Limited
Clear Basics Limited is a leading reseller and distributor of technology products in Uganda. With a strong reputation for providing high-quality services to various industries, the company helps small and medium-sized businesses remain competitive by offering the latest technology solutions tailored to their specific needs.
About Proto
Proto is the leading generative AI platform for local customer experience. Powered by GPT and its own proprietary AI engine, Proto's AI Customer Experience (AICX) Platform automates transactions, tickets, bookings, and other high-volume interactions for local and mixed languages across text, voice and 20+ messaging channels. Proto is globally-recognized for its inclusive AICX solutions across the government, financial, health and transport industries.
