Proto Resources
Discover the latest Proto news and annoucements.
Proto's chatbot for the Central Bank of the Philippines leads in Filippino financial consumer protection
Learn how the Bangko Sentral Online Buddy (BOB) is helping Filipino consumer to access faster and more reliable complaint management across hundreds of financial service providers.
AI-enabled internal HR processes for central bank
The Central Bank of the Philippines (BSP) faced challenges in managing a diverse range of employee inquiries, particularly concerning IT support, HR policies, and training opportunities.
Transforming digital banking in local languages
Experience seamless customer service in the Philippines' financial sector with USSC's AI-driven chatbot, UNA, developed by Proto. Streamlined inquiries, faster transactions, and enhanced user satisfaction.
Proto AICX Platform
Watch COO Vanessa Babicz walk through how you can train generative AI chatbots, modify agent language in chats, view insights on CX performance, and more with new features in Proto's AICX Platform.
Workshop recap: Enabling the Internet Transactions Act of the Philippines across 15+ government agencies
On January 22, the Department of Trade and Industry (DTI) of the Philippines and the University of Cambridge SupTech Lab (the Lab) co-hosted the Enabling the Internet Transactions Act Workshop.
BEXCS Logistics enhances customer experience with Proto AICX
BEXCS Logistics, a leading logistics service in Asia, has recently chosen and successfully deployed Proto’s AICX Platform to enhance its customer experience and create a more secure and efficient logistics ecosystem.
76% support automation for digital bank
Sparkle, a digital bank, streamlines banking with online support across channels. It seamlessly integrates an always-on solution with their ticketing system, offering multilingual support, including local languages in Nigeria.
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