Proto Resources
Discover the latest Proto news and annoucements.
FNB Zambia achieves 44% increase in self-serve query resolution
FNB optimized support for banking customers, boasting a 44% increase in automated self-serve approach to consumer support in the first week of deployment with Proto.
Philippines trade department automates chats scaling 289% per year
The Department of Trade and Industry leverages Proto’s AI technology to provide 24/7 customer service for queries in local languages such as Tagalog and Cebuano.
Proto named a top conversational AI company to watch in 2023
AI Time Journal named Proto a top conversational AI company to watch in 2023 for its unique capabilities in automating multilingual conversations.
What does ChatGPT mean for AI customer experience
What ChatGPT means for AI customer experience use cases, and how it can help with building better chatbots.
Consumer protection automation for BSP
Watch Secretary of Finance Benjamin Diokno talk about Proto's consumer protection solution for the Central Bank of the Philippines, which set the standard for accessible recourse in emerging markets.
Infivex and Proto partner to scale multilingual AI chatbot solutions across emerging markets
Infivex and Proto partner to scale multilingual AICX solutions for organisations in America, Asia, and Western Europe.
First National Bank Zambia deploys Proto’s AI customer experience solution
First National Bank of Zambia deploys Proto’s AI Customer Experience solution to assist financial consumers across the southern African country.
Department of Trade and Industry of the Philippines deploys Proto citizen support chatbot
Philippines Department of Trade and Industry and Proto signed a partnership to deploy Proto’s AI Citizen Experience solution to support businesses and Filipinos.
Proto joins the University of Cambridge SupTech Lab’s Marketplace of leading regulatory technology
Proto’s AICX solutions are listed in the Cambridge SupTech Marketplace, a global hub of experts fostering collaboration and growth in the SupTech landscape.
Canadian AI firm Proto invests $1M in Taiwan for voice technology in low-resourced languages
Proto is delighted to announce its $1M investment in machine learning development in Taiwan, focused on voice technology for low-resourced languages.
Optique Optometrists clinics deploy Proto’s chatbot to serve patients across South Africa
Optique Optometrists clinics deploy Proto’s AI Customer Experience solution for more accessible eyecare across South Africa.
How Proto helps the Philippine government deliver No Wrong Door service to citizens
Proto’s AI Citizen Experience (AICX) solutions enable government agencies in the Philippines to comply with the ‘No Wrong Door’ policy with citizen support automation for local languages.
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