Your AI agent speaks and listens

For people who prefer to speak in voice instead of typing – in 91 languages, on the channels you already run.

Language
Speed

Voice, everywhere the conversation already is

The same AI agent, now answering out loud on the channels it already runs.
Explore features & pricing
Talks live in webchat
Switch the widget to voice mode and just speak – a live spoken conversation in the caller’s own language, with nothing to install.
Understands audio messages
Someone sends a recording instead of typing – the agent handles it like any other message.
Transcribes for your team
When a chat escalates to a live agent, the inbox shows text, not an audio file to replay.
Testable before it ships
Hear the agent’s voice responses in test chat before publishing, not only on a live channel.
Speaks on the channels you run
Every messaging channel you already run gets an audio reply, not a wall of text.

In production

Already carrying real volume

Rwanda
National Bank of Rwanda
"The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling AI system. The Intumwa AI agent will include customers in their local languages and preferred messaging channels."
Gérard Nsabimana
Director of Market Conduct Supervision, BNR
Philippines
PhilCare
"Proto delivered noticeable results immediately after deployment, greatly reducing the number of routine concerns we handle by providing 24/7 responses. It can also be trained quickly with new data, making it a highly adaptable tool for our customer service operations."
Alex Aquino
CTO, PhilCare
Resources

More on voice

A real deployment in Kinyarwanda, why the architecture holds up for low-resource languages, and the product launch itself.

News
Africa
Clients

How GiveDirectly is using Proto to bring AI to rural Rwanda – in Kinyarwanda

GiveDirectly used Proto's Kinyarwanda API to reach rural Rwandans on WhatsApp – 21,000+ interactions, round the clock, in their own language.

26 Jun 2026
Article
Global
Product

NLP and LLMs in customer-facing AI for low-resource languages

Proto's dual-layer AI uses a purpose-built NLP model for intent classification and an LLM layer for knowledge retrieval, enabling reliable low-resource language deployments.

31 Jul 2026
News
Product

Introducing Voice API: local language text-to-speech and speech recognition

Proto launches Voice API – text-to-speech and speech recognition for Kinyarwanda, Tagalog and more, with its own credits and usage dashboard.

30 Jul 2026
Where it runs

On messaging apps today, telephony next

Voice already reaches people through the channels they use every day. Phone calls and web calling are next.

WebchatWhatsAppTelegramSMSEmailTelephonySoonWeb callSoon
Billing

Two ways to add voice, billed separately

Voice inside the platform and direct access to the voice model run on two different meters – using one never touches the other’s balance.

Prepaid credits

Voice API

Call the same text-to-speech and speech-recognition models directly from your own code, without running them through the platform – billed on its own prepaid credit balance.

See the Voice API →

Put voice in a language people trust

Voice is a plan feature – no separate purchase to try it.

15‑minute live demo

Ready to connect with our team?