Generate your financial customer experience
Deploy your chatbot
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Chatbots
Auto-trained chatbots
Inbox
Reply to chats and tickets
Livechat
Manage chats
Tickets
Manage tickets
Customers
Manage customers
ProtoAI
Support local languages
Channels
Reach users everywhere
Analytics
Monitor AICX performance
Data Privacy
Personal info protection
Platform Management
Take control of the platform
Your localised CX platform
Deliver support across all your languages and usecases
Chatbots
Enable multilingual customer experiences with automated bot training, API integrations, omnichannel deployment, and proactive messages.
Inbox
Manage bot and live conversations in the unified inbox, with generative AI features to boost agent productivity across languages.
Chat with our financial clients
Test leading AI financial customer experience from around the world
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Case studies, leadership insights and latest Proto news and annoucements.
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See how AICX can boost customer satisfaction and organisational growth
Don’t take our word
First National Bank of Zambia
We’re excited to serve our customers more efficiently through digital platforms, re-imagining support with helpful, easy, and secure interactions.
Kasali Mwaba Kaingu
Executive Head of Strategic Marketing and Communications, First National Bank
12K
engaged customers
See the Case Study